Delivery and Return
Within Switzerland we send our packages with the Swiss Post within 2-5 working days. For orders outside of Switzerland, delivery is made with the Swiss Post and its partners in the respective countries.
Please not that we are not able to accept returns from orders outside of Switzerland!
If you do not like or the Sunglasses do not fit propperly, you can return the ordered goods within 14 days after receipt (from the date of delivery). The goods must be in perfect and undamaged condition, unused and in their original packaging, otherwise the right of return expires. Refunds will be made using the same method of payment as you paid for the goods.
The costs and the risk in connection with a return are fully at your expense. We therefore recommend a registered return.
Please inform us by e-mail if you wish to return a product. Please include a copy of your order confirmation so that we can check the return. You can then send the package to the following address:
SEYU Design KlG
We reserve the right to return goods which we believe to have been used or which do not correspond to the original condition and to invoice you for part or all of the value of the goods.
If you do not wish to accept an order due to delayed delivery, it is your responsibility to cancel the order properly. If the ordered goods have already been dispatched, you are obliged to accept them. The return shipment must then be treated as a return shipment within 14 days, as mentioned above.
If an item is no longer available, we have the right to cancel the purchase and refund the amount paid. We must inform you if the item has been replaced or equivalent items are available.